{"id":1504,"date":"2021-02-22T12:13:38","date_gmt":"2021-02-22T11:13:38","guid":{"rendered":"https:\/\/eramon.de\/?page_id=1504"},"modified":"2026-10-20T09:59:57","modified_gmt":"2026-10-20T07:59:57","slug":"user-story-raitec","status":"publish","type":"page","link":"https:\/\/eramon.de\/en\/references-and-customers\/user-story-raitec\/","title":{"rendered":"User Story: RAITEC IT Services"},"content":{"rendered":"

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User Story: RAITEC IT Services<\/div>\r\n
A powerful network management software together with personal customer service<\/div>\r\n \r\n <\/div>\r\n <\/div>\r\n
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RAITEC IT Services<\/a> is one of Austria\u2019s largest and most successful IT systems providers, with locations in Linz, Innsbruck, and Salzburg. The core of our business is the operation of data centers and the decentralized operation of software and hardware structures for banks for the processing of all aspects of their businesses. Among our main customers are the Raiffeisenbankengruppe of Carinthia, Upper Austria, Salzburg, Styria and Tyrol . We also have cooperation agreements with the Hypo Banks Upper Austria and Salzburg.<\/p>\n

RAITEC IT Services has been using the ERAMON system since 2011 in the areas of: Fault Management, Performance Management, Provisioning and Inventory. This allowed us to replace the majority of different management tools and to consolidate the tasks of the networking department on one platform. The synergies resulted in considerable savings.<\/p>\n\r\n <\/div>\r\n \r\n

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The synergies resulted in considerable savings.<\/div>\r\n \r\n <\/div>\r\n <\/div><\/div>
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\r\n Since 2011\r\n <\/div>\r\n
\r\n Satisfied customer\r\n <\/div>\r\n \r\n <\/div>\r\n \r\n
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\r\n Raiffeisen Banking Groups\r\n <\/div>\r\n
\r\n Carinthia, Upper Austria, Salzburg, Styria, Tyrol\r\n <\/div>\r\n \r\n <\/div>\r\n \r\n
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\r\n 1,500+ Bank Branches\r\n <\/div>\r\n
\r\n centrally monitored\r\n <\/div>\r\n \r\n <\/div>\r\n <\/div><\/div>
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The main advantages of the ERAMON modules we use are:<\/strong><\/b><\/p>\n

    \n
  1. ERAMON\u2019s \u201cProvisioning<\/a>\u201d module enables us to configure changes on our more than 3500 devices\/21500 ports in a very short period of time<\/strong>; resulting in a significant increase of our operational efficiency<\/strong>. Allowing us to respond directly and promptly to demands from various sectors of the business, such as Security, Access and Authorization, Baselining, Quality of Service, as well as management.
    \nAlternative configurations or ideas are easily rolled out, with very low risk since all changes can be reverted to the original settings immediately.
    \nThe \u201c    Provisioning<\/a>\u201d module also offers the possibility to automate the network management<\/strong>.<\/li>\n
  2. The \u201cConfig Compliance Check<\/a>\u201d module is a big help in ensuring a high degree of operational safety and security<\/strong>. Every device can be checked via groups but also individually and fully automatically for continuous conformity based on defined standards.<\/li>\n
  3. Correlated events and data from the \u201cPerformance Management<\/a>\u201d module gives us an up-to-date and clear insight into the operational status of our network<\/strong> whenever needed.
    \nThreshold values specified by us beforehand help to control and manage this very important tool and feed into further alert mechanisms such as SMS or email.<\/li>\n
  4. The \u201cTopology View<\/a>\u201d module provides a geographical picture<\/strong> of our network, with its status being updated automatically in real time and its graphical interface gives a clear and instant overview of all relevant information.<\/li>\n
  5. A standards-compliant administration<\/strong> is particularly important in the financial and banking sector. The \u201cAsset Management<\/a>\u201c module provides us with an up-to-date status of all active and passive devices at any time. Besides a listing of all installed modules, it also shows their respective software.
    \nTogether with the \u201c    Config Compliance Check<\/a>\u201d module this supplies us with all audit-relevant information at the click of a button<\/strong>.<\/li>\n<\/ol>\n\r\n <\/div>\r\n \r\n
    \r\n
    \r\n \"\"\r\n <\/div>\r\n

    Raitec-Zentrale in Linz (RAITEC Headquarter | \u00a9 Wolfgang Steiner – RAITEC GmbH<\/a> | Licence: CC BY-SA 4.0<\/a>)<\/p>\n<\/div>\r\n <\/div>\r\n

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    A standards-compliant administration is particularly important in the financial and banking sector.<\/div>\r\n \r\n <\/div>\r\n <\/div><\/div>
    \r\n
    \r\n
    \r\n Automated network management\r\n <\/div>\r\n
    \r\n via Provisioning module\r\n <\/div>\r\n \r\n <\/div>\r\n \r\n
    \r\n
    \r\n High degree of operational safety and security\r\n <\/div>\r\n
    \r\n via Config Compliance Check\r\n <\/div>\r\n \r\n <\/div>\r\n \r\n
    \r\n
    \r\n Operational status of our network\r\n <\/div>\r\n
    \r\n via Performance Management module\r\n <\/div>\r\n \r\n <\/div>\r\n \r\n
    \r\n
    \r\n Geographical picture in real time\r\n <\/div>\r\n
    \r\n via Topology View module\r\n <\/div>\r\n \r\n <\/div>\r\n <\/div><\/div>
    \r\n
    \r\n

    Support is a very important component: We place particular value on having a personal contact at the supplier\u2019s side<\/strong>. Someone who we can talk to about our specific requirements. In ERAMON we have found a partner who lives up to these expectations: All support issues are dealt with competently and promptly, very often even on the same day.<\/p>\n\r\n <\/div>\r\n

    \r\n
    \r\n
    In ERAMON we have found a partner who lives up to these expectations.<\/div>\r\n \r\n <\/div>\r\n <\/div><\/div>\r\n
    \r\n Request Demo<\/a>Explore the product<\/a>\r\n <\/div>\r\n [\/vc_column][\/vc_row][vc_row disable_element=”yes” gap=”0px”][vc_column]

    A powerful network management software together with personal customer service<\/h1><\/div>
    <\/span><\/div><\/div>[\/vc_column][\/vc_row][vc_row disable_element=”yes” gap=”0px”][vc_column width=”2\/3″][vc_column_text]RAITEC IT Services<\/a> is one of Austria\u2019s largest and most successful IT systems providers, with locations in Linz, Innsbruck, and Salzburg. The core of our business is the operation of data centers and the decentralized operation of software and hardware structures for banks for the processing of all aspects of their businesses. Among our main customers are the Raiffeisenbankengruppe of Upper Austria, Tyrol, and Salzburg. We also have cooperation agreements with the Hypo Banks Upper Austria and Salzburg.<\/p>\n

    RAITEC IT Services has been using the ERAMON system since 2011 in the areas of: Fault Management, Performance Management, Provisioning and Inventory. This allowed us to replace the majority of different management tools and to consolidate the tasks of the networking department on one platform. The synergies resulted in considerable savings.<\/p>\n

     <\/p>\n

    The main advantages of the ERAMON modules we use are:<\/h3>\n
      \n
    1. ERAMON\u2019s \u201cProvisioning<\/a>\u201d module enables us to configure changes on our more than 3500 devices\/21500 ports in a very short period of time<\/strong>; resulting in a significant increase of our operational efficiency<\/strong>. Allowing us to respond directly and promptly to demands from various sectors of the business, such as Security, Access and Authorization, Baselining, Quality of Service, as well as management.
      \nAlternative configurations or ideas are easily rolled out, with very low risk since all changes can be reverted to the original settings immediately.
      \nThe \u201c      Provisioning<\/a>\u201d module also offers the possibility to automate the network management<\/strong>.<\/li>\n
    2. The \u201cConfig Compliance Check<\/a>\u201d module is a big help in ensuring a high degree of operational safety and security<\/strong>. Every device can be checked via groups but also individually and fully automatically for continuous conformity based on defined standards.<\/li>\n
    3. Correlated events and data from the \u201cPerformance Management<\/a>\u201d module gives us an up-to-date and clear insight into the operational status of our network<\/strong> whenever needed.
      \nThreshold values specified by us beforehand help to control and manage this very important tool and feed into further alert mechanisms such as SMS or email.<\/li>\n
    4. The \u201cTopology View<\/a>\u201d module provides a geographical picture<\/strong> of our network, with its status being updated automatically in real time and its graphical interface gives a clear and instant overview of all relevant information.<\/li>\n
    5. A standards-compliant administration<\/strong> is particularly important in the financial and banking sector. The \u201cAsset Management<\/a>\u201c module provides us with an up-to-date status of all active and passive devices at any time. Besides a listing of all installed modules, it also shows their respective software.
      \nTogether with the \u201c      Config Compliance Check<\/a>\u201d module this supplies us with all audit-relevant information at the click of a button<\/strong>.<\/li>\n<\/ol>\n

      Support is a very important component: We place particular value on having a personal contact at the supplier\u2019s side<\/strong>. Someone who we can talk to about our specific requirements. In ERAMON we have found a partner who lives up to these expectations: All support issues are dealt with competently and promptly, very often even on the same day.[\/vc_column_text][\/vc_column][vc_column width=”1\/3″][vc_single_image image=”2006″ img_size=”full” alignment=”right”][\/vc_column][\/vc_row]<\/p>\n<\/div>","protected":false},"excerpt":{"rendered":"

      [vc_row][vc_column][\/vc_column][\/vc_row][vc_row disable_element=”yes” gap=”0px”][vc_column][\/vc_column][\/vc_row][vc_row disable_element=”yes” gap=”0px”][vc_column width=”2\/3″][vc_column_text]RAITEC IT Services is one of Austria\u2019s largest and most successful IT systems providers, with locations in Linz, Innsbruck, and Salzburg. The core of our business is the operation of data centers and the decentralized operation of software and hardware structures for banks for the processing of all aspects of…<\/p>\n","protected":false},"author":8,"featured_media":0,"parent":546,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"footnotes":""},"class_list":["post-1504","page","type-page","status-publish","hentry","description-off"],"yoast_head":"\nUser Story: RAITEC IT Services - ERAMON<\/title>\n<meta name=\"description\" content=\"Read about what our customer RAITEC IT has to say. 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