{"id":178,"date":"2020-05-06T12:16:55","date_gmt":"2020-05-06T10:16:55","guid":{"rendered":"https:\/\/eramon.de\/?page_id=178"},"modified":"2024-11-04T20:09:15","modified_gmt":"2024-11-04T19:09:15","slug":"proactive-management","status":"publish","type":"page","link":"https:\/\/eramon.de\/en\/product\/applicationmodules\/proactive-management\/","title":{"rendered":"Proactive Management"},"content":{"rendered":"<div class=\"wpb-content-wrapper\"><p>[vc_row css=&#8221;.vc_custom_1588260516530{padding-bottom: 50px !important;}&#8221;][vc_column]<div id=\"ultimate-heading-253769eb99c1927b1\" class=\"uvc-heading ult-adjust-bottom-margin ultimate-heading-253769eb99c1927b1 uvc-2370 \" data-hspacer=\"line_only\"  data-halign=\"left\" style=\"text-align:left\"><div class=\"uvc-main-heading ult-responsive\"  data-ultimate-target='.uvc-heading.ultimate-heading-253769eb99c1927b1 h3'  data-responsive-json-new='{\"font-size\":\"desktop:25px;\",\"line-height\":\"desktop:25px;\"}' ><h3 style=\"--font-weight:theme;color:#241f0c;margin-bottom:20px;\">Proactive Management<\/h3><\/div><div class=\"uvc-heading-spacer line_only\" style=\"margin-bottom:32px;height:2px;\"><span class=\"uvc-headings-line\" style=\"border-style:solid;border-bottom-width:2px;border-color:#cad30b;width:102px;\"><\/span><\/div><\/div><div id=\"ultimate-heading-779069eb99c1928c0\" class=\"uvc-heading ult-adjust-bottom-margin ultimate-heading-779069eb99c1928c0 uvc-1520 \" data-hspacer=\"line_only\"  data-halign=\"left\" style=\"text-align:left\"><div class=\"uvc-main-heading ult-responsive\"  data-ultimate-target='.uvc-heading.ultimate-heading-779069eb99c1928c0 h3'  data-responsive-json-new='{\"font-size\":\"desktop:20px;\",\"line-height\":\"desktop:20px;\"}' ><h3 style=\"--font-weight:theme;color:#241f0c;margin-bottom:20px;\">Benefits<\/h3><\/div><div class=\"uvc-heading-spacer line_only\" style=\"margin-bottom:32px;height:2px;\"><span class=\"uvc-headings-line\" style=\"border-style:solid;border-bottom-width:2px;border-color:#b4b4b4;width:102px;\"><\/span><\/div><\/div><div class=\"standard-arrow bullet-top\"><ul>\n<li>You can proactively notify various receiver groups (e.g. <a href=\"https:\/\/en.wikipedia.org\/wiki\/Network_operations_center\">NOC<\/a>, <a href=\"https:\/\/eramon.de\/en\/references\/\">customers<\/a>, or management)<\/li>\n<li>You can manage notifications according to your requirements<\/li>\n<li>You can keep information flows going<\/li>\n<\/ul>\n<\/div>[vc_empty_space]<div id=\"ultimate-heading-515869eb99c192a7d\" class=\"uvc-heading ult-adjust-bottom-margin ultimate-heading-515869eb99c192a7d uvc-9857 \" data-hspacer=\"line_only\"  data-halign=\"left\" style=\"text-align:left\"><div class=\"uvc-main-heading ult-responsive\"  data-ultimate-target='.uvc-heading.ultimate-heading-515869eb99c192a7d h3'  data-responsive-json-new='{\"font-size\":\"desktop:20px;\",\"line-height\":\"desktop:20px;\"}' ><h3 style=\"--font-weight:theme;color:#241f0c;margin-bottom:20px;\">General<\/h3><\/div><div class=\"uvc-heading-spacer line_only\" style=\"margin-bottom:32px;height:2px;\"><span class=\"uvc-headings-line\" style=\"border-style:solid;border-bottom-width:2px;border-color:#b4b4b4;width:102px;\"><\/span><\/div><\/div>[vc_column_text css=&#8221;&#8221;]<\/p>\n<div class=\"col2 col-xs-12 col-md-6\">\n<div class=\"tiny-html\">\n<div class=\"col2 col-xs-12 col-md-6\">\n<div class=\"tiny-html\">\n<p>Proactive management means that it is not only the <a href=\"https:\/\/en.wikipedia.org\/wiki\/Network_operations_center\">NOC<\/a> that is informed of an error on the network but also the affected customers\/contacts.<\/p>\n<p>The announcement depends on various escalation levels, which can be set individually for each customer.<\/p>\n<p>The specification of the alerts that are to be forwarded to the customers is based on the announcement templates.<\/p>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n<p>[\/vc_column_text][vc_empty_space][vc_single_image image=&#8221;176&#8243; img_size=&#8221;full&#8221; alignment=&#8221;center&#8221; image_hovers=&#8221;false&#8221; lazy_loading=&#8221;true&#8221;][vc_column_text css=&#8221;&#8221;]<\/p>\n<div class=\"flex-shrink-0 flex flex-col relative items-end\">\n<div>\n<div class=\"pt-0\">\n<div class=\"gizmo-bot-avatar flex h-8 w-8 items-center justify-center overflow-hidden rounded-full\">\n<div class=\"relative p-1 rounded-sm flex items-center justify-center bg-token-main-surface-primary text-token-text-primary h-8 w-8\">Proactive management enhances communication by ensuring that not only the NOC but also affected customers and contacts are promptly informed of network issues, allowing for faster response and minimizing downtime impact.<\/div>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n<p>[\/vc_column_text][\/vc_column][\/vc_row]<\/p>\n<\/div>","protected":false},"excerpt":{"rendered":"<p>[vc_row css=&#8221;.vc_custom_1588260516530{padding-bottom: 50px !important;}&#8221;][vc_column][vc_empty_space][vc_column_text css=&#8221;&#8221;] Proactive management means that it is not only the NOC that is informed of an error on the network but also the affected customers\/contacts. The announcement depends on various escalation levels, which can be set individually for each customer. The specification of the alerts that are to be forwarded to&hellip;<\/p>\n","protected":false},"author":2,"featured_media":0,"parent":376,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"_monsterinsights_skip_tracking":false,"_monsterinsights_sitenote_active":false,"_monsterinsights_sitenote_note":"","_monsterinsights_sitenote_category":0,"footnotes":""},"class_list":["post-178","page","type-page","status-publish","hentry","description-off"],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v27.4 - https:\/\/yoast.com\/product\/yoast-seo-wordpress\/ -->\n<title>Proactive management | PAM | ERAMON GmbH<\/title>\n<meta name=\"description\" content=\"With the proactive network management software ERAMON, you can easily inform your customers in the event of malfunctions or errors\" \/>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" 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