Proactive Management


  • You can proactively notify various receiver groups (e.g. NOC, customers, or management)
  • You can manage notifications according to your requirements
  • You can keep information flows going


Proactive management means that it is not only the NOC that is informed of an error on the network but also the affected customers/contacts.

The announcement depends on various escalation levels, which can be set individually for each customer.

The specification of the alerts that are to be forwarded to the customers is based on the announcement templates.